Mou Maison Luxury Alpaca Throw Ivory

Please refer to our size chart

If you have any questions, please call our customer care team at 020 7491 9253

Our Shipping Policy 

The shipping costs for individual orders are calculated at the checkout and will vary depending on the destination.

Customs and Duties 

Mou will pay all customs charges and import duties on deliveries and there should be no additional fees for you to pay upon or after delivery.

Order Tracking

As soon as your order has been dispatched, you will receive tracking information and shipping updates from the courier. 

Returns

As a Mou customer, you are entitled to a 30-day return window once you place your order.

Customers are responsible for their own postage costs.

Please visit our Customer Care page for further details

Mou products are made with carefully selected materials. Please handle items with care in order to ensure a longer life.

Keep away from direct light, heat and rain. If they get wet dry them immediately with a soft cloth.
Fill the shoes with tissue to maintain their shape and absorb moisture, store them in the flannel case.
Clean with a soft, dry cloth.

Please refer to our FAQs for more details